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Shipping Policy - Pearl White Store
At Pearl White Store, we ensure a smooth and efficient shipping process to provide our customers with the best shopping experience.
Shipping Options
We offer the following delivery options to meet your needs:
- Express Delivery: Receive your order within 1-2 business days in major cities.
- Standard Delivery: Orders delivered within 2-3 business days to other locations.
Shipping Costs
- Shipping fees vary based on the weight, dimensions of the products, and the destination.
- We offer free shipping for orders above a certain value (see conditions on our website).
Order Processing
- All orders are processed within 1-2 business days after payment confirmation.
- During peak seasons, such as holidays, processing may take longer.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery directly on the carrier's website.
General Conditions
- Customized products may require additional production time before shipping.
- We only guarantee shipping to complete and valid addresses provided at the time of purchase.
Delivery Issues
- If your package arrives damaged or with missing items, please contact us within 24 hours of delivery to report the issue.
- For undelivered orders, our team will assist you in tracking and resolving the matter.